Fluency Group has created an eBook that gives an overview of recent changes in EEOC guidelines and what they mean for your company. Learn about what doesn’t work to decrease harassment, and how Fluency Speak supports methods that are proven effective.
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Old-school harassment trainings don’t work. To be effective, trainings have to address changes at the behavioral level.
In today’s world, brand crisis can emerge without warning. It’s critical that employees feel prepared to take on sensitive communication challenges.
Customer behavior is a mixed bag. No matter what they get, employees need to know how to handle every scenario.
