Use Cases

Sharpen Communication Skills for the Best Customer Experience

Employees who know how to communicate effectively in a variety of scenarios can provide the highest levels of customer satisfaction and loyalty. The secret isn’t charm; it’s practice.

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Blog
The Top 3 Things Employees Need to Succeed During Challenging Times

Companies today face two important questions: 
  •  How can I ensure the success of my team, my organization, and myself during difficult times?
 ~ and ~ 
  •  How do I get the support I need, and how can I effectively support others? 
 The secret to success boils down to what we’ll call “Nurturing Communication.”

Communication Skills Customer Service Management Training

Blog
Why We Need Face-to-Face Communication

What is the cost of turning nearly all our face-to-face meetings into emails?

Communication conversation face-to-face

TED Talks
What would it take for you to Change your Mind?

Needing to disagree can be so difficult that people choose silence instead of speaking out. Learning how to successfully engage people and bring out points of agreement and disagreement is easy with Fluency Speak.

Communication Preventing Harassment

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